Essentialgifting™ Shipping and Return Process
Shipping Street Addresses are Validated on All Orders
Orders auto-cancel if addresses are not verified by UPS & USPS.
The United States Postal Service (USPS) validates addresses for online orders by ensuring they are accurate, standardized, and deliverable through its official database and tools. These tools, which businesses use at checkout, help prevent errors and ensure timely delivery. Consumers can manually verify addresses using the free USPS Zip Code Lookup tool, or companies can integrate the USPS Address Validation API into their systems to automatically correct and standardize addresses before finalization.
SHIPPING PROCESS:
Free shipping rates have increased, and USPS location closures have led to longer logistics times.
Orders over $30 ship FREE via Economy/Standard
Flat rate $5.95. Discounted under $30 orders.
Discounts and taxes may affect the final total and the availability of free shipping.
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OPTIONAL TO EXPEDITE:
UPS 2nd Day - discounted rates shown in check-out. Spend $100 for Free Shipping.
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Shipper Base Hub is NC to Any USA Street Address.
FedEx is available BY REQUEST, but Essentialgifting™ is not responsible for delays caused by idle shipments at FedEx hubs.
Rest assured, your order is our priority. We start processing it the same day it is received, ensuring a swift journey from our studio to your doorstep.
Note: Carrier lead times are approximate, as detailed below. Always check the tracking confirmation for delivery specifics.
How long does it take to process an order to ship?
- Typically 2-Business Days
- Custom/Personalized Gift Boxes 3-8 days (Usually if an item has to be sourced)
View the 'Economy' ground shipping times for UPS and USPS under normal conditions.
2-3 Days Local North Carolina
3-4 Days Southeast
4-6 Days Southwest
3-4 Days Northeast
4-6 Days Midwest
7-10 Days West Coast
12-15 Days Alaska
Weather-related conditions in the USA will impact delivery.
Automated confirmations and tracking notifications are sent promptly. Check your spam folder for updates.
ORDER TRACKING (UPS or USPS)
- Within 48 hours of the order being placed, an automated tracking confirmation is sent to the email address of the person placing the order, allowing them to track the delivery route and arrange immediate retrieval if left at the door.
- IMPORTANT: Essentialgifting cannot replace stolen or missing packages once the carrier confirms delivery. Please watch tracking updates for delivery times to arrange immediate retrieval.
RETURN POLICY
- Hassle-Free 30-Day "Money-Back Guaranteed."
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30-Day Money Back Guarantee covers damages or dissatisfaction, check the payment provider for processing lead-time
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After the 30-day window, a Store Credit will be issued upon review of the damage or dissatisfaction criteria.
RETURN GUIDELINES:
- Full refund for product or gift if not as expected or damaged. Processed within 30 days of Receipt.
- Complimentary gifts in each box are non-refundable if not liked or usable by the recipient.
- Email orders@essentialgifting.com with damage or dissatisfaction details for immediate processing.
- Details of return/refund will be submitted to the original item purchaser.
Refund Status (if applicable)
- Contact the relevant service if the refund is not received within 15 days.
Essentialgifting.com|email to: orders@essentialgifting.com
VOICE BOX: 336-502-1007
